How the Placement Process Works

We believe families deserve clarity before making important decisions. Our placement process is designed to be simple, supportive, and pressure-free.

• Initial conversation to understand needs, preferences, and timing

• Personalized recommendations based on care needs and lifestyle

• Support with tours, questions, and decision-making

• Guidance through transition and next steps

Families turn to Heart to Home because they want guidance they can trust — not a rushed or one-size-fits-all approach.

• Personalized, relationship-driven guidance

• Local knowledge and trusted community connections

• Advocacy for families, not facilities

• Compassionate support during emotional transitions

Heart to Home supports individuals and families navigating a wide range of senior living decisions.

• Seniors planning ahead for future living needs

• Adult children supporting aging parents

• Families facing sudden health or care changes

• Out-of-town decision makers seeking local guidance

Is there a cost to families?

In many cases, our services are compensated by senior living communities when a placement occurs. Some communities do not offer referral fees.When that happens, we discuss a flat placement fee with the family before any work begins.

Do you work with specific communities?

We partner with a variety of trusted senior living communities while remaining focused on the best fit for each family.

How long does placement take?

Every situation is different. Some placements happen quickly, while others involve longer-term planning.

What if we’re not sure what level of care is needed?

We help assess options and guide families through understanding appropriate levels of care.  

Every family’s situation is unique. A conversation is often the first step toward clarity and peace of mind.

We’re here to listen, answer questions, and help you explore options — with no pressure or obligation.